Report a repair
Report a non-emergency repair at your home using our online diagnostic tool.
Login in to your account
Save time reporting a repair by logging into My Home Account.
What to do if you need an emergency repair
An emergency repair is needed when there is an immediate risk to someones health, safety or security. Find out more about what to do if you need an emergency repair.
Reporting damp and mould at your home.
We take a zero-tolerance approach to damp, mould and condensation and we’re here to help. find out more about reporting damp and mould at your home.
Prefer to speak to us?
Our customer service centre is open Monday to Friday from 8am until 6pm.
During these hours, you can live chat with our team using Homebot, or by calling the number below.